We are the longest-standing family-owned and operated funeral home in Palmerston North.

We value the family connections we have built over this time.

Now in its third generation, Hayden Cotton and Ross Carey are both extensively trained funeral directors and skilled embalmers, each possessing over three decades of experience.

We believe that providing upfront and transparent pricing throughout the funeral process honours the grieving family's right to straightforward information during a challenging time.

During the funeral planning phase, we prioritize discussing budgets and anticipated estimates. Our policy involves securing a minimum deposit of $2,000 for immediate expenses.

We also respect that funeral expenses can sometimes be unforeseen. If this is the case, then there may be assistance available through the Work and Income Funeral Grant or the ACC Funeral Grant, we have application forms on-hand and we can assist with funeral documents needed.

The Work and Income funeral grant has a maximum limit of $2,616.12 .

If a loved one passes away due to an injury covered by ACC, you might be eligible for financial assistance. ACC can contribute towards funeral or memorial expenses of up to $7,793.13.

As a member of the Funeral Directors Association, our families can find solace in the assurance of a deeply meaningful farewell experience.

Our unwavering commitment extends to adhering to the highest industry standards and undergoing rigorous inspections to ensure their diligent enforcement.

If you've visited our Facebook page, you're likely already familiar with the exquisite funeral photography services we provide to our families.

Funerals serve as occasions that unite families, making it particularly meaningful for funeral photography to capture those cherished moments spent with loved ones.

We offer complimentary funeral photography, contingent upon obtaining consent from the family representative for its use in social media and marketing purposes. Be sure to explore our Facebook page to view the heartfelt moments artistically captured by Kylie Cotton.

We can have as much or as little involvement as families need, working with religious or community leaders to ensure that all rites, rituals and beliefs are performed correctly.

Navigating through legal and administrative tasks during this time can be daunting. We are here to ease this burden, assisting with all necessary paperwork, including death certificates, notifications, and permits, ensuring precision and timeliness.

Lola is our charming funeral therapy dog who brings comfort and warmth to our funeral services. Lola adores receiving affectionate pats, so please don’t hesitate to ask for her presence during the funeral arrangement or service.

And if you have a special family pet that you want present during the funeral arrangement and or service, then we welcome this too!